Frequently Asked Questions
No debatably, you may get a list of questions before/during/after the projects. To let you know more about us, We have listed a few FAQs for reference., you can also contact us directly if you get any other questions.
Yes, we can. We usually sign NDA files with clients first to protect their unique designs. Besides, every employee of Jili Technology also signs a non-disclosure agreement when they join the company. Without permission, the employees are not allowed to take photos of any client’s parts.
We are a manufacturing factory,with 50 employees, has 20sets CNC, 10sets 3D Printing, 5sets Vacuum Casting equiments. Over 10 years.
Fatest, quotation will provide within 2 hours after receiving RFQ, usually, within the same day, latest next day. we need your 3D (STL, STEP, STP or IGS format)&2D files, quantity, material, surface finish etc.
Most of our shipments are via air freight, which 3-5 days from China to Europe or North America.
We have 20sets CNC machines, the tolerance is +-0.01mm, and 5sets Vacuum Casting machines, the tolerance is +-0.05mm.
We routinely work with all conventional metals including SUS, Steel, Titanium, Aluminum, Copper, Brass etc, we also have a robust supply chain with thousands of commercial plastic resins, including transparent plastics, engineering- and medical-grade plastics, glass-filled plastics, and more. surface finish has anodizing, electroplating, chrome plating, painting, polishing, mirror gloss, powder coating, silk screen, laser engraving, texturing, etc.
The quality of your low-volume production parts is guaranteed by our rigorous control standards. This starts with an inspection of incoming materials to verify the integrity of all materials used. It also includes in-process inspection and testing to make sure you get parts that exceed your expectations. Certificates of Compliance are available upon request for all materials. For clients who can’t visit our facilities in person, we also offer detailed video files showing all production steps.
Yes, we can do the assembling, you can send the parts or files, we will offer you a one-stop machining service from prototyping to assembling.
The common delivery companies we use like FedEx, DHL, UPS by air, or customers' forwarder, sometimes by train or sea. it depends on customers. After shipped, we will update you the tracking number to you by email.
We need your assistance to providing pictures, videos and test reports. We need to have a clearer understanding of what caused this incident and prevent similar incidents happening again. If it is our fault that caused the issue, we will immediately arrange for a rework and send it out ASAP, and we will not charge any fees, including the shipping cost.